FAQ

Frequently Asked Questions

The phyr7 Dashboard

Please contact us here, we are happy to provide you access.

As of now, we do accept xls/x and csv formats.
Please do include exactly one header row and only set three columns in the following possibilities of order:

  • Timestamp, Load [kW]
  • Date, Time, Load [kW]

We are only accepting 15 minutes intervals, which should be the default export frequency of your current provider.

You can also find an Excel template to use here. 

If there are still facing problems, please do not hesitate to contact us here.